If you need to cancel:

If you cancel more than 4 weeks before the date of the walk or experience I will offer you a full refund.

If you cancel within 4 weeks of the date of a walk or experience I recommend that you try to resell/pass on your ticket yourself. If you resell/pass on please let me know who will be attending in your place. You may contact me to check if there is anyone on the waiting list who could take your place. If there is, I will offer you a partial refund minus a £5 admin fee.

If I need to cancel:

The majority of the walks and experiences on offer will go ahead come rain or shine. However, if there are strong winds or storm warnings so that the conditions are dangerous or deeply unpleasant, then I may need to postpone to ensure everyone’s safety. I will let you know 12-24 hours pre-walk.

If I have to postpone I will send you a credit note to use for or towards another walk or experience within one year of the date of postponement.

Risk Policy

Please note, all walks and activities are undertaken at your own risk. Heartlands and Wild Edges accepts no liability for accidents or incidents.